Privacy Policy

Effective Date: June 1st, 2024

1. Introduction

Welcome to Letterbeaver ("App"). This Privacy Policy explains how Letterbeaver ("we," "us," or "our") collects, uses, and discloses information about you when you use our mobile application.

2. Information We Collect

2.1 Personal Information

We collect the following personal information from users:

• Email address (collected during account creation)
• Uploaded letters and documents, which may contain various types of personal information.

2.2 Usage Data

We collect data about how users interact with the App, including:

• Pages visited
• Time spent on the App

2.3 Device Information

We collect information about the user’s device, including:

• IP address
• Device type
• Operating system

2.4 Location Data

We do not collect or track users' location data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To improve app functionality
• For marketing purposes
• To provide customer support

Uploaded letters and documents are used strictly for the functionality of the app and not for any marketing or promotional purposes.

4. Sharing Your Information

We may share your data with the following types of third parties:

• Service Providers: We engage with third-party service providers for data storage, management, and backend support to ensure the smooth operation and functionality of the App.
• Mailing Services: We use third-party services to facilitate the sending of physical letters on behalf of users.
• AI Processing Services: We send uploaded documents to the OpenAI API for processing to enhance the functionalities of our App, such as improving document analysis and providing user-requested services.

These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared. All third-party service providers comply with industry-standard data protection and privacy practices.

5. Data Security

We take the security of your data seriously. Our security practices are aligned with industry standards to ensure your data is safe.

6. Your Rights

6.1 Access and Control

Users can delete all their uploaded documents by deleting the chats they created within the App.

6.2 Opt-Out

Users have the right to opt out of certain data collection practices. While we require some information to provide our services, users can contact us to request limitations on the collection or processing of their personal data. If you wish to opt out or have questions about your data, please contact us via email at policy@letterbeaver.com.

7. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by sending an email to the address associated with your account.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via email at policy@letterbeaver.com.

10. Legal Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR, including the right to access, correct, or delete your personal data.

This version of the privacy policy clearly outlines that uploaded letters and documents are solely for app functionality and are not used for marketing purposes.